Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page explains how to reach the Casino Sites team and what you can expect once you do.
How to Reach Us
The best way to contact us is by email at [email protected]. We read every message that comes in and try to reply within two working days. If you can, tell us upfront what your message is about — a review query, a correction, a general question — so we can get it to the right person without back-and-forth.
We do not use a live chat widget or a phone line at this time, so email remains the fastest route to a real answer from a real person.
What We Can Help With
- Questions about a casino review — If something in one of our write-ups on new online casinos or established brands is unclear, or you want more detail before signing up, ask us directly.
- Corrections and updates — Bonus terms, licensing details, and payment options at online casinos change often. If you notice something on the site that looks out of date, we want to hear about it and will look into it.
- Content suggestions — If there is a topic around online gambling in the United States you think we should cover — a state's rules, a payment method, a new operator — let us know.
- Partnership or editorial enquiries — If you represent a casino brand or a related business and want to discuss working with us, introduce yourself and explain what you have in mind. Being listed or reviewed is never decided by any partnership discussion.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, say so in your message. We will point you toward independent support resources rather than trying to advise you ourselves.
What Happens After You Send a Message
A member of our team reviews every email personally. We do not rely on an automated reply as a stand-in for an actual answer — you will hear back from someone who has read what you sent. Our usual target is two working days, though it can run a little longer around busy periods, and we will always follow up rather than leave a message unanswered.
Before You Get in Touch About a Casino Offer
If your question relates to a specific bonus or promotion, it helps to have a few details ready: the casino name, the offer you are asking about, and roughly when you saw it. Bonus terms — wagering requirements, expiry dates, game restrictions, and maximum withdrawal caps — can vary between operators and even between promotions from the same brand, so we always recommend reading the full terms on the casino's own site before you claim anything. If you are comparing options first, our rankings of the top-rated sites we cover, along with a dedicated page on Best Non GamStop Casinos 2026, are good starting points.
A Note on How We Work
We aim to keep our coverage of online casinos accurate, current, and genuinely useful to people weighing up their options. Reader feedback is part of how we do that. If something we have published affected a decision you made — for better or worse — we would rather know about it than not.
Whatever brings you here, thank you for taking the time to reach out. We look forward to hearing from you.